Customer Support
We're here to help you with any questions
Call Us
1-800-POLYEXP
1-800-765-9397
Mon-Fri: 8AM - 8PM
Sat: 9AM - 5PM
Email Us
support@polyexpress.com
We'll respond within 24 hours
Live Chat
Chat with an agent
Available 24/7
Frequently Asked Questions
How do I track my package?
Enter your tracking number on our tracking page to see real-time updates on your shipment status and estimated delivery time.
What are your shipping rates?
Shipping rates depend on package dimensions, weight, and destination. Use our rate calculator on the Ship page for instant quotes.
How do I schedule a pickup?
You can schedule a pickup online through your account or by calling our customer service. We offer same-day and next-day pickup options.
What is your return policy?
We offer flexible return options. Visit our Returns page to learn about our no-box, no-label options and QR code returns.
Do you ship internationally?
Yes! We ship to over 220 countries and territories worldwide. International shipping options include express and economy services.